Frequently asked questions

Find answers to your questions!

1. First, check that your Bluetooth connectivity is enabled
2. Be sure that you've heard a beep when you push the button. If not, you have to change the battery.
3. Please check that your smartphone is compatible with Yuzz.it.
List of incompatible smartphones: Samsung Galaxy J3, Samsung Galaxy Note 2
On iPhone: swipe the Yuzz you want gone to the left and press “delete”
On Android: go to the detailed Yuzz view, click on the top right on the menu icon (...) and press "delete"
On iPhone: click on a Yuzz, then press “+ add a picture”. You can choose to import an existing photo or take a new one.
On Android: click on a Yuzz, then press “+ add a picture”. You can choose to import an existing photo or take a new one.
On iPhone: click on the Yuzz you want to share and press the arrow at the top right of the screen. Then, you can choose to send your Yuzz by text, e-mail, Twitter, Facebook, Messenger, etc.
On Android: click on the Yuzz you want to share and press the menu icon at the top right of the screen, then choose “share”.
On iPhone: go to the settings of your phone and go to the "notifications" section. Then, you can select the application Yuzz.it and uncheck "allow notifications".
On Android: go to the settings of your phone and go to the "notifications" section. Then, you can disable notifications for the Yuzz.it application.